Have questions? Please review these frequently asked questions. If you can’t find the information you need, please email us using the Contact tab.
Q: How do I place an order? A: At this time, we accept through this site or by email (CFACHVL@Gmail.com). Please see the order form link on the home page.
Q: How do I pay for my order? A: Credit cards are now accepted. PayPal will be added soon. If you are picking up your order, you may pay by check. Please make your check PAYABLE TO THE NONPROFIT YOU WISH TO BENEFIT FROM YOUR ORDER. Please do not write your check to Cards for Hendersonville Causes. All out of town orders must be paid by credit card (or PayPay in the future), and shipping charges will be added to your order.
Q: How are orders delivered? A: For orders of $25 or more in the Hendersonville, NC area, one of our volunteers will deliver to you at no charge. Please be sure to click on the "CLICK HERE if you live in the Hendersonville NC area" to place your order.
Out-of-area orders are mailed by USPS, and shipping charges do apply. Your order total will indicate your shipping charge. Q: How long does it take to receive my order? A: Most orders are picked and ready for delivery or pick-up in two days, Monday-Saturday. Occasionally we run out of stock on some cards, and we will notify you if there will be a delay.
Q: Can I purchase cards at Hendersonville NC retail stores? A: Yes! Many of our top-selling cards are available at the Four Seasons Home Stores located at 215 North Main Street, Hendersonville & at 21 Long Shoals Road, South Asheville. Purchases at those locations support the Four Seasons Foundation.
Q: May I split my card order donation among multiple nonprofits? Y: Yes. Please provide your donation instructions in the Comments section.
Q: How often do you update your card selection? A: Great question! All the time. Please check our site regularly and you will see our new cards.
Q: What is your return policy? A: If at any time you're dissatisfied with the quality of our cards, we will replace or exchange at no additional cost to you. Since all purchases are donations to Hendersonville nonprofits, refunds are not available.
Q: Will you design and create custom cards for special occasions or holidays? If so, is my purchase still a donation? A: Yes and yes. We can accommodate custom orders and the full purchase price will be donated. A minimal additional charge is applicable for custom materials. Please contact us if you have a specific need.
Q: Can I become a volunteer? A: Yes! If you have card-making or paper-crafting experience, we need more volunteers. We also need volunteers to help with delivery and brochure distribution. We are in great need of a volunteer to help us develop and maintain a social media presence. Please use the contact form to let us know your interest. Contact
Q: How is your program funded? Materials must be costly. A: We rely 100% on volunteers to make the cards - and 100% on donations for materials and supplies. We purchase materials in bulk, which keeps our production costs down, and as a 501(c)(3) organization, we are not subject to sales tax on material purchases.
You may add a donation to your order if you wish. The donation field is the first item listed on the order form.
As a nonprofit, we are very cautious with our expenses; so you can be confident that a tax-deductible donation to Cards for HVL Causes, should you choose to make one, will be used wisely.
Every dollar donated to Cards for HVL Causes generates $10 in cards. That’s a tenfold impact to our community!