Have questions? Please review these frequently asked questions. If you can’t find the information you need, please email us using the Contact tab.
Q: How do I place an order? A: At this time, we accept through this site or by email (CFACHVL@Gmail.com). Please see the order form link on the home page.
Q: How do I pay for my order? A: At this time we're unable to take credit cards or PayPal (but coming soon). For now, please write your check PAYABLE TO THE NONPROFIT YOU WISH TO BENEFIT FROM YOUR ORDER. Please do not write your check to Cards for Hendersonville Causes. We will collect your check at the time of your card delivery or pick-up. For out-of-town orders, we will provide you with mailing instructions.
Q: How are orders delivered? A: For orders of $25 or more in the Hendersonville, NC area, one of our volunteers will deliver to you at no charge. You will be contacted prior to delivery to make arrangements for payment and delivery.
For orders less than $25, instructions will be provided for you to pick up your order.
For out-of-town orders, a minimal shipping charge will be added and we will contact you with your order total. Q: How long does it take to receive my order? A: Most orders are picked and ready for delivery or pick-up in two days, Monday-Saturday. Occasionally we run out of stock on some cards, and we will notify you if there will be a delay.
Q: Can I purchase cards at Hendersonville NC retail stores? A: Yes! Many of our top-selling cards are available at the Four Seasons Home Stores located at 215 North Main Street, Hendersonville & at 21 Long Shoals Road, South Asheville. Purchases at those locations support the Four Seasons Foundation.
Q: May I split my card order donation among multiple nonprofits? Y: Yes, you may write checks to as many of our participating nonprofits as you wish.
Q: Do you accept credit card or Pay Pal? A: Not at this time, but coming soon!
Q: How often do you update your card selection? A: Great question! All the time. Please check our site regularly and you will see our new cards.
Q: What is your return policy? A: If at any time you're dissatisfied with the quality of our cards, we will replace or exchange at no additional cost to you. Since all purchases are donations to Hendersonville nonprofits, refunds are not available.
Q: Will you design and create custom cards for special occasions or holidays? If so, is my purchase still a donation? A: Yes and yes. We can accommodate custom orders and the full purchase price will be donated. A minimal additional charge is applicable for custom materials. Please contact us if you have a specific need.
Q: Can I become a volunteer? A: Yes! If you have card-making or paper-crafting experience, we need more volunteers. We also need volunteers to help with delivery and brochure distribution. We are in great need of a volunteer to help us develop and maintain a social media presence. Please use the contact form to let us know your interest. Contact
Q: How is your program funded? Materials must be costly. A: We rely 100% on volunteers to make the cards - and 100% on donations for materials and supplies. We purchase materials in bulk, which keeps our production costs down, and as a 501(c)(3) organization, we are not subject to sales tax on material purchases.
As a nonprofit, we are very cautious with our expenses, so you can be confident that a tax-deductible donation to Cards for HVL Causes, should you choose to make one, will be used wisely.
Every dollar donated to Cards for HVL Causes generates $10 in cards. That’s a tenfold impact to our community!